Support
Help with StoryMind Alpha
Get help with access, privacy, sources, feedback and billing. Never send passwords, API keys, payment-card data or confidential source content in a support request.
Account and product help
Signed-in users can use the structured Feedback form. For account access, use password recovery or email verification before contacting support.
Billing
Stripe-hosted pages handle sensitive payment details and invoices. Billing support uses account, scope and billing-event identifiers—not card details.
Incidents
Review the status page for service notices. A formal support contact and response expectation will be published before paid production launch.